• Six years of experience working closely with medical professionals on research projects; working knowledge of medical terminology and research data.
• Diverse and proficient computer skills: 5 years website and web application development; 3 years ASP.NET and C# OO programming; database design and administration.
• Independently endeavor to understand and utilize data analysis for research purposes.
• Organized self-starter able to work independently and as part of a diverse team.
• Nine years of customer service experience, the majority in a supervisory role.
• Strong communication and interpersonal skills with proven ability to form productive, lasting relationships with colleagues from a multitude of disciplines.
• Analytic problem solver with high aptitude; fast learner.

Deck Internet Solutions, Saint Louis, MO 2010 - Present
Enterprise Developer
Support and develop a range of enterprise tools and websites, from e-commerce solutions to warehouse management. Clients include shopnewbalance.com, joesnewbalanceoutlet.com, shopwarrior.com, shoprawlings.com, rawlingsgear.com, and others.

• Develop custom enterprise and e-commerce platform utilizing .NET 4.0.
• Support classic ASP e-commerce solutions.

Self-employed, Saint Louis, MO 2005 – Present
Freelance Web and Multimedia Developer
Provide a wide range of multimedia services, including: website and web application development; database design and administration; interactive presentation materials; electronic forms; 3D modeling, texturing, animation, and compositing.

• Work on wide range of collaborative projects in multidisciplinary environments ranging from clinical research at Washington University in St. Louis to 3D video games.
• Develop and maintain client relations by providing superior and timely customer service.
• Provide end-user training and documentation for custom applications.
• Focus on usability and accessibility of web interfaces; conduct user testing for feedback.
• Evaluate customer needs and provide solutions sensitive to budget and time constraints.
• Ensure ongoing client satisfaction with periodic maintenance and reevaluation of solutions.

OS: Windows XP/Vista/7, Linux, OSX
Languages: HTML / XHTML, CSS, JavaScript, C#, PHP, ASP, C++, VB, Actionscript, Java, Processing, SQL / T-SQL
Frameworks: ASP.NET, .NET, Drupal
Programs: Dreamweaver, Photoshop, Fireworks, Illustrator, Flash, Visual Studio (2008/2010), Notepad++, Acrobat, Autodesk Softimage, zBrush, UVLayout, Avid, Microsoft Office (2003/2007), SPSS
Skills: Object-Oriented Programming, N-Tier Architecture, Database Management (MS SQL, MySQL), Data Entry, 10-Key, 2D and 3D Graphics, Version Control (SVN, Git)

Saint Louis Community College (2009 – Present)
Saint Louis, MO
Graphic Communications and Health Information Technology

Saint Louis Community College (2005)
Saint Louis, MO
Video Production

University of Missouri (2003 – 2004)
Columbia, MO
Web Development

Empire State College – SUNY (2002 – 2003)
Saratoga Springs, NY
General Education